Ai Search Tool Disclaimer

About Our AI Search Tool

This website includes an AI-powered search tool (wp-search.ai WordPress plugin) designed to help you more easily find information published on our website.

The tool uses artificial intelligence to organise and summarise content that already exists on our website to improve search relevance.

We are committed to using artificial intelligence responsibly and in accordance with Australia’s AI Ethics Principles, including transparency, accountability, fairness and privacy protection.

Not Medical Advice

The information provided by this AI search tool is for general informational and educational purposes only. It:

• Does not constitute medical advice
• Does not provide diagnosis or treatment recommendations
• Is not tailored to your personal medical history or circumstances
• Does not replace consultation with a qualified health professional

Use of this tool does not create a doctor–patient relationship between you and Sexual Health Victoria or any of our healthcare professionals.

As an accredited practice, we are committed to providing high-quality, evidence-based care. However, proper medical advice requires a clinical consultation. Always seek advice from a registered health practitioner regarding any medical condition or health concern.

AI Search Tool Transparency

This AI search tool:

• Searches and summarises content published on our website
• Generates responses automatically based on that content
• Does not access your medical records
• Does not access Medicare, My Health Record, HotDoc or any external databases
• Does not make clinical decisions

While we take reasonable steps to ensure our website content is accurate and up to date, AI-generated responses may occasionally:

• Contain errors
• Omit relevant information
• Present information in a simplified format

We do not guarantee the accuracy, completeness, or suitability of AI-generated responses.

Use of External AI Service

Our AI search functionality is powered by the wp-search.ai WordPress plugin.

To improve search relevance:

• Selected website content (such as post titles and page content) is securely processed by an external AI service to generate search embeddings.
• The service processes content for this purpose only.
• Content is not retained by the AI service after processing.
• The resulting search data is stored on our website server.

The AI service infrastructure is hosted in the United States. Processing is limited to website content and does not include patient medical records.

We take reasonable steps to ensure any overseas service providers handle information in a manner consistent with Australian privacy obligations.

Personal Information and Privacy

You do not need to log in or create an account to use the AI search tool. Search queries may be logged anonymously for the purpose of improving search performance.

• IP addresses are hashed before storage.
• No names, email addresses, payment details or account information are collected by the AI search provider.
• No personal identification is possible from stored analytics data.

However, if you choose to enter personal or health information into the search tool, that information may be processed to generate a response.

Health information is considered sensitive information under the Privacy Act 1988 (Cth). We recommend that you avoid entering detailed personal medical information into the search field.

All information is handled in accordance with:

• The Privacy Act 1988 (Cth)
• The Australian Privacy Principles (APPs)
• Our Privacy Policy

For more information, please review our Privacy Policy.

Fairness and Responsible Use

We are committed to ensuring this AI tool:

• Is used in a fair and non-discriminatory manner
• Respects patient dignity and human rights
• Does not intentionally disadvantage individuals or groups

If you believe the AI tool has produced misleading, biased, or inappropriate content, please contact us at [email protected]

Limitation of Liability

To the maximum extent permitted by law, Sexual Health Victoria disclaims liability for any loss, damage, or injury arising from reliance on information generated by the AI search tool.

You are responsible for seeking appropriate professional medical advice for your individual circumstances.

Acceptance of These Terms

By using this AI search tool, you acknowledge that:

• It provides general information only
• It is not medical advice
• It does not replace consultation with a qualified healthcare professional
• AI-generated responses may contain errors or omissions
• You will seek professional medical advice for diagnosis and treatment

If you do not agree with these terms, please do not use the AI search feature.