SHV Box Hill Clinic
Mon-Fri 9am-5pm
901 Whitehorse Road Box Hill VIC 3128
SHV Melbourne Clinic
Mon-Fri 9am-5pm
Level 1, 94 Elizabeth Street Melbourne VIC 3000
shvic.org.au
1800 013 952
SHV practices a mix of bulk billing and private consultations.
Bulk billing – clients who hold a Medicare card and are aged 21 and under or who hold a Commonwealth Seniors card/ Pension card/ DVA Gold card/Health Care Card or identify as First Nations people, Aboriginal or Torres Strait Islander people (s), or Indigenous Australians; are bulk billed.
All IUD insertions and contraceptive implant insertions/removals will be bulk billed for Medicare cardholders.
Private Billing – for all clients aged above 21 with no Commonwealth Seniors card, Pension card, DVA Gold card or Health Care Card; a full fee will be charged which is payable on the day of the consultation.
Sexual Health Victoria uses HotDoc Payments to simplify the payment process for our clients.
Clients may be required to provide a payment method to their HotDoc account when booking an appointment. However, you will not be charged until your appointment is complete or if you cancel less than 2 hours before your appointment or do not attend.
For more information about how Hot Docs manages payments, click here.
If you need to cancel or change your appointment, please do so as soon as possible so we can re-allocate your time to someone else. A fee ($50) will be charged for failure to attend or cancellation at short notice (we need at least 2 hours' notice).
People aged 21 and under and anyone who holds a valid concession card will be bulk billed for most general consultations.
SERVICE TYPE | PAYABLE ON DAY (AVERAGE ESTIMATE) | MEDICARE REBATE | OUT OF POCKET EXPENSE |
General/Telehealth appointment including pre-IUD and pre-Implant counselling and IUD removal | Bulk billed | n/a | n/a |
Copper IUD insertion | Bulk billed
| n/a | Pharmacy only |
Hormonal IUD insertion
| Bulk billed | n/a | Pharmacy only |
Implanon NXT insertion and/or removal | Bulk billed | n/a | Pharmacy only |
Medical Abortion/Telehealth Medical abortion | Bulk billed | n/a | Pharmacy only |
Menopause/Vulval Clinic first visit
| Bulk billed | n/a | n/a |
Gender Affirming Care – initial visit (one hour appointment) | Bulk billed
| n/a | n/a |
Telehealth Cervical screening test | Bulk billed
| n/a | n/a |
SERVICE TYPE
| PAYABLE ON DAY (AVERAGE ESTIMATE) | MEDICARE REBATE | OUT OF POCKET EXPENSE |
| General/Telehealth appointment including pre-IUD and pre-Implant counselling and IUD removal | $127.90 | $84.90 | $43 |
| Copper IUD insertion | Bulk billed | n/a | Pharmacy only |
| Hormonal IUD insertion | Bulk billed | n/a | Pharmacy only |
Implanon insertion
| Bulk billed | n/a | Pharmacy only |
Implanon removal
| Bulk billed | n/a | Pharmacy only |
| Menopause/Vulval Clinic initial visit (>40 mins) | $185.10 | $125.10 | $60.00 |
| Gender Affirming Care – initial visit (one hour appointment) | $262.65 | $202.65 | $60.00 |
| Telehealth Cervical screening test | $70.05 | $27.05 | $43 |
* Fees are current as of 9 February 2026; however, costs may vary depending on appointment length.
Medicare claims are submitted directly to Medicare and rebates are sent by Medicare to your registered account usually within 48 hrs. Pharmacy costs may apply (payable directly to the pharmacy) if a prescription is issued as part of your care.
We recognise that some clients might be experiencing financial hardship. In these circumstances, we encourage you to discuss your situation with a clinician at your appointment.
You will be charged the full fees with no rebate. Pathology fees will also apply for any tests ordered. We do not process private health insurance claims, but we can provide a receipt to submit to your insurer.
Fees are a guide only and your total costs and out-of-pocket expenses may vary on the day. All our fees are subject to review from time to time.
Non-Medicare card holders aged 21 and under
SERVICE TYPE | PAYABLE ON DAY (AVERAGE ESTIMATE) | MEDICARE REBATE | OUT OF POCKET EXPENSE |
General/Telehealth appointment including pre-IUD and pre-Implant counselling and IUD removal | $84.90 | n/a | $84.90 |
Copper or hormonal IUD insertion | $277.15 | n/a | $277.15 plus pharmacy |
Implanon insertion | $178.90 | n/a | $178.90 plus pharmacy |
Implanon removal | $174.30 | n/a | $174.30 |
Implanon insertion and removal | $259.65 | n/a | $259.65 |
Menopause/Vulval Clinic first visit
| $125.10 | n/a | $125.10 |
Gender Affirming Care – initial visit (one hour appointment) | $202.65 | n/a | $202.65 |
Telehealth Cervical Screening Test | n/a | n/a | n/a |
Non-Medicare card holders aged 22 and over
SERVICE TYPE
| PAYABLE ON DAY (AVERAGE ESTIMATE) | MEDICARE REBATE | OUT OF POCKET EXPENSE |
General/Telehealth appointment including pre-IUD and pre-Implant counselling and IUD removal | $127.90 | n/a | $127.90 |
Copper or hormonal IUD insertion | $354.00 | n/a | $354.00 plus pharmacy |
Implanon insertion
| $238.45 | n/a | $238.45 plus pharmacy |
Implanon removal
| $233.05 | n/a | $233.05 plus pharmacy |
Implanon insertion and removal | $333.45 | n/a | $333.45 plus pharmacy |
Menopause/Vulval Clinic initial visit (>40 mins) | $185.10 | n/a | $185.10 |
Gender Affirming Care – initial visit (one hour appointment) | $262.65 | n/a | $262.65 |
Telehealth Cervical screening test | $70.05 | n/a | $70.05 |
| Medicare card holder | Medicare card holder and < 22 years of age/HCC and Concession card holder | No - Medicare < 22 Rebates may be available for Rebates for OSHC and OSVC. Check your insurance for more details
| No - Medicare Rebates may be available for Rebates for OSHC and OSVC. Check your insurance for more details | |
| Initial intake consultation | ||||
| With investigation completed and returned | No charge | No charge | No charge | No charge |
| Without investigations | $0 (bulk billed) | $0 (bulk billed) | $52 | $52 |
| Pathology | Bulk billed by the provider | Bulk billed by the provider | Melbourne Pathology $235 Other providers' prices vary (see virtual orange folder) Rebates for OSHC and OSVC)
| Melbourne Pathology $235 Other providers' prices vary (see virtual orange folder) Rebates for OSHC and OSVC) |
| Ultrasound | Prices vary, Bulk billed options available | Prices vary, Bulk billed options available
| Prices vary
| Prices vary |
| EMA Nurse/Doctor prescribing | $256 upfront (84.90 rebate) $171.90 out of pocket | Bulk billed | $84.90 | $300 |
| MS 2 Step | $25 | $7.10 | $401 - 456
| $401 - 456 |
| Pain and nausea medication (approx. costs – depends on chemist) | $12 | $12 | $12
| $12 |
| Day 2 phone call | No charge | No charge | No charge | No charge |
| Follow-up appointments if required | $0 (bulk billed) | $0 (bulk billed) | No charge | No charge |
| No charge |
Speak to our friendly reception staff on the day or phone 9257 0100.
Book your appointment here.
Sexual Health Victoria acknowledges the Aboriginal and Torres Strait Islander people as the Traditional Owners of the land on which our offices stand and in the regions in which we provide our services. We pay our respects to Elders past and present.
Sexual Health Victoria strives to provide a welcoming and inclusive environment where all individuals feel accepted, safe, affirmed, celebrated and included.
We value our community and the individuals we serve and work with and we are committed to continuous improvement that provides a culture that celebrates and respects diversity of age, gender, physical abilities, disability, nationality, cultural background and ethnicity, marital, family or relationship status, religious beliefs, sexual orientation and gender identity.
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